PDFING NEWSLETTER NO 22 - 20th June 2008

We must apologise to all our customers who have installed version V4.0.0.11 of PDFing (released 28th May 2008). This version has a serious error that prevents users from updating the "Message-body" in configuration and markup files. The symptom of this error is that the configuration/markup program enters a "not responding" state after saving, and the program must be ended by the windows task manager.

A fix for this problem has just been released and we advise all customers running V4.0.0.11 to install this later version. of PDFing (v4.0.012) from: http://www.pdfing.com/down/pdfing4setup.msi Before re-installing PDFing you must first close PDFing on the desktop or stop the "PDFingMailer " service program using the "Services" control applet.

When you run pdfing4setup.msi, you will be presented with two install options: "Repair" and "Remove". Please select the "Remove" option but, when you are prompted to remove the configuration and queue directories, please do NOT enter Y or y. When the "Remove" option has completed, run pdfing4setup.msi again. As long as you install PDFing into the same location used by your previous install, your configuration files will be preserved intact.

We do apologize for our errors and thank you for your support.

David Fowle and Jane Hearn